Pros: The table is absolutely beautiful! It arrived without a single scratch or dent! There were no screws missing, and there wasn't any awkward smell associated with the packaging! Customer service was always readily available to answer my questions. I am very very pleased an excited with my new dining table.
Cons: I'd never heard of this site until I came across and ad, so I was skeptical of quality and shipping. The shipping took far longer than listed which I was not happy about at all. However, InMod did accommodate for that. Also, InMod uses third party shippers (FedEx) in my case. Third party anything is super annoying because it forces us (the customers) to have to deal with two companies! I had to stay on top of the tracking that I had to call several times to receive, and I had to schedule a time for my own delivery. InMod needs to improve their shipping practices and make them more favorable for the customer. That's my biggest complaint!