I passed on purchasing several SOFA before finding this one. It was a risk, buying sight unseen but I took it. It was the best choice I could have made. Perect delivery, easy to assemble. Plus great easy credit terms! Awesome!
Customer service is awesome. InMod is awesome. The product is awesome...just not what we were looking for. Definitely recommend it for design.
The process was so easy and they email you every step of the way. FedEx messed up my delivery and inmod helped fix it, something that wasn't their fault, twice! Even with the FedEx mess ups I received my order sooner than expected.
Overall I couldn't be happier! Size, look,feel, all exactly what I was hoping for!
The driver called 20 minutes before he arrived so I was ready. They delivered to the front step. (I didn't want to pay extra for in house. My husband was supposed to come home to help me move it in but I was able to open the box and with only a little trouble move it in by myself. (i'm 5'7 150lbs) I attached the legs (all though 2 of the plastic screw caps on the legs gave me a little trouble, which is how i chipped my tooth). The couch is lovely it's as long as our old couch but slimmer and takes up way less room. While the seat looks deep enough it does seem a bit like it wants to push you out. It is not hard but is also far from soft. We've had it for two days but so far I have no complaints. I chose this couch because I like the look and it was relatively inexpensive. We have a lot of young children so I didn't want to buy something that I would be completely crazy about. $650 is not money I want to lose but $1500 would have been much more insanity inducing.
The delivery was excellent. The driver called when he was an hour away which was a relief.
The set up was simple and straight forward.